If it is be sure that the lenses are mounted five to six inches from the floor on either side of the garage door opening.
Genie garage door sensors not working.
Check for and clear any obstructions in its way.
To disable your garage door sensor first make sure your garage door is closed or propped up with 2 by 4s just in case it comes crashing down when it s put into manual mode.
Cycle the garage door through the opening and closing actions using the control on the garage wall.
When this happens your garage door will only close by holding down on the wall button or wall console until the door fully closes.
One question that is frequently asked why isn t my genie not working.
When the device detects any person or object in the path of a closing garage door it signals the motor to stop the downward action and switch the motion into reverse to stop the obstacle being crushed.
Knowing how a garage door sensor works allows a homeowner to be watchful for what might affect it.
Press the button that closes the garage door on the garage wall or on your remote.
If the problem persists check to see if the red safe t beam led indicator is blinking.
Check garage door for binding.
There are a few common reasons a genie garage door opener will stop functioning.
Press and hold the wall console button until the garage door is completey closed.
You will find that the door will only move an inch or so in the close direction and reverse.
The transmitters remotes will not work to close the garage door.
Door starts down then stops before it is closed.
If one or both of the lights are off check the fuses breakers and plugs for problems.
Doityourself has a wonderful explanation.
How a garage door sensor works.
Check for interference from adjacent photo eye sensors of any brand.
Once your garage door is secure pull down on the manual release cord which should be red and located next to the garage door motor.
Check the mechanism s source and sensor leds.
If both the red source and green sensor lights are on and not blinking then the door mechanism is working properly.
If an operational problem exists and the garage door opener will not close the opener can be forced to close.